SCALES Return Policy Updated August 2019
Items purchased online may be returned by mail in their original condition and accompanied by the original packing slip within 30 days.
All product sales are intended for retail/ “end user” customers only, and are not intended for wholesale or redistribution by the purchaser. The resale of any products purchased from any of the Company Retail Stores or the Brands’ e-commerce sites without the express prior written consent of SCALESGEAR.COM INC, in each instance, is strictly prohibited. For the purpose of enforcement of this policy, no customer may purchase more than a number of products or product styles that SCALES determines, in its sole discretion, to be a reasonable number in each circumstance during any 72 hour period without the prior written consent of SCALES. SCALES may refuse to sell any products to any person that SCALES believes, in its sole discretion, intends or endeavors to violate this policy.
Standard Return Shipping
How to Submit a Return via Mail in the US
NOTE – Returns via mail will ONLY be accepted for online purchases. All purchases made in store must be returned or exchanged in store.
This return policy applies to products purchased from SCALESGEAR.COM INC. and/or its affiliates (“SCALES”) under its “SCALES” brands (collectively, the “Brands”). SCALES provides refunds for purchases made at SCALES company official e-commerce site as set forth more fully herein. Pursuant to the terms set forth below, SCALES will provide refunds to customers who return products via U.S. Mail unworn and unwashed, in their original condition and packaging (if any), with the tags still attached within 30 days from the date of an online purchase at a Brand’s official e-commerce site. Women’s swimwear must be unworn with the tags and sanitary liner attached. E-commerce purchases can be returned via U.S. Mail.